How to Change Your Reservation

There are two ways you can change your reservation. We recommend Method A.

A. Make a New Reservation Online, then Cancel Original

We recommend this method because it's faster and results in fewer errors.

Beware: Some reservations have change penalties. Please read your confirmation email closely.

Make a new reservation.
Carefully check your new confirmation email.
Cancel your original reservation here.
If you have any questions about changing your reservation, please write us at service@hotel-guides.us. We will respond quickly.

B. Call Customer Service

This method of changing a reservation takes much longer than Method A above.

Beware: Some reservations have change penalties. Please read your confirmation email closely.

From US & Canada – 1-800-359-2522 – toll-free
From countries below – 00-800-8446-9370 – toll-free
Australia, Belgium, France, West Germany, Hong Kong, Israel, Italy, Japan, New Zealand, Norway, the Philippines, Poland, Portugal, Singapore, Spain, Sweden, and the UK
From all other countries – 001-210-507-5997 – toll call
All 3 numbers are answered 24 hours a day, 7 days a week.
If you have any questions about changing your reservation, please write us at service@hotel-guides.us. We will respond quickly.

Changes or cancellations you make after you check into a hotel are subject to a 100% penalty.

We appreciate your business and welcome your questions, comments, and suggestions. Our email address is service@hotel-guides.us.

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HOTEL TIPS

Tip 1 – Best advice we can give you: Beware of non-refundable hotel reservations that could cost you a lot of money if you change or cancel them.

Tip 2 – Read cancellation policies carefully before you make a reservation.

Tip 3 – When you make a reservation, you will receive a confirmation email. Print it and take it with you, and don't delete the original email until you have completed your stay and know you have been billed correctly.

Tip 4 – The earlier in the day you check into a hotel, the more likely you will get a room or suite that matches your preferences.

Tip 5 – Hotel rates vary by season, by day of week, for special events, etc. Our $ cost codes are estimates that can be used to compare hotels in the same location.

We do offer discount rates for corporate, government, and military employees, AAA and AARP members, seniors, and other groups. But we do not base our cost codes on these discounts.

More tips – Learn more about this guide and how to use it effectively.

Help improve this guide – Please send us corrections, new info, and comments about hotels where you have stayed.